Policy Administration & Billing

Policy Administration & Billing

Connections™ is our traditional multi-line, multi-state solution inclusive of built-in rating, billing, and a host of other essential insurance operations capabilities. Originally developed to support the complexities of workers’ compensation, the solution extended to support multiple commercial insurance lines in 2015. Today Connections™ supports more than 45 small to mid-size insurance organizations from small pools and self-insured groups, to larger multi-state carriers and third-party administrators.

Connections™ In a Nutshell

Since 2010, our Connections™  policy administration and billing system has served as the flagship all-in-one, highly configurable, cloud-hosted comprehensive insurance administration solution.

Agent Portal
insured Portal
claim tracking

Connections™ Technology

The technology behind Connections™ has allowed it to be ahead of its time and capable of supporting a broad array of configurations. 


Built on the long-time proven .NET Framework using a Microsoft SQL Server database.


Nothing to install! This browser-based user interface is easy to use and intuitive.


No hardware needed! Built from the ground-up to operate fully in the cloud. 

Take control of your insurance operations

Frequently Asked Questions

Is Connections™ available as a full suite solution?

Yes! Connections™ can paired with SpearClaims™ and SpearPortal™ to deliver a full suite solution.

What’s the difference between Connections™ and SpearPolicy™?

Connections™ and SpearPolicy™ are both policy administration systems developed and supported by Spear Technologies. Connections™ was first developed in 2010 and is currently supporting 45+ insurance organizations. Connections™ is a robust and feature-rich browser-based solution best suited for small- and mid-size insurance organizations. Connections™ is known for its user friendly design, flexible configuration, and rich feature set. SpearPolicy™ is the next evolution in insurance core solutions and is part of the SpearSuite™, an end to end solution built on a low-code / no-code platform intended for the ultimate in flexibility, automation, vendor-independence, and adaptability. This solution offers many advantages with regards to automation, advanced workflows, analytics, and seamless integration with other suite solutions by Spear. Both Connections™ and SpearPolicy™ are viable options, actively developed, and fully supported.

What type and size insurance organizations will Connections™ serve best?

Connections™ is a multi-line, multi-state property and casualty core insurance solution best suited for small to mid-size insurance organizations such as self-insured groups, small carriers, risk retention groups, pools, and captives. Whether you’re a startup looking for your first system and trying to ditch the spreadsheets, or an established business seeking a more modern and technologically advanced solution, Connections™ is a great solution for your business.

My organization is currently using Connections™ . Is there a path forward with SpearPolicy™ when we are ready?

Absolutely! While both Connections™ and SpearPolicy™ are excellent solutions, there may be reasons your business seeks the benefits of SpearPolicy™. We offer a clear migration path to move from one solution to the other in an efficient manner inclusive of data migration, training, and on-going support. To start down that path, please schedule a demo with us and we’ll get the process started from there.

When will Connections™ be sunset and no longer supported?

There are no current plans to sunset Connections™ as it remains a vibrant and viable solution. Connections™ remains a marketed product and has sales as current as 2023.

Which lines does Connections™ support?

While the solution can be configured to support additional lines, today Connections™ supports production operations with workers compensation, general liability, automobile, errors & omissions, excess liability, fidelity & crime bond, medical malpractice, mobile equipment, pollution liability, product liability, professional liability, property liability, surety, and property.

Has Connections™ gone by other names in the past?

The rich history of Connections™ has seen the product by both “CHSI Connections” and “Insurium Connections” in the past. Today is simply known as Connections™.

CHSI Connections™ is a registered trademark of CHSI Technologies Corp DBA Spear Technologies.